Privacy Policy

Last updated: March 2026

Introduction

My Inclusion ("we", "our", "us") is committed to protecting the privacy of personal information collected through our website and services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the NDIS Practice Standards.

Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and postal address
  • NDIS plan details and participant information relevant to providing our services
  • Information provided through our contact form or during consultations
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your personal information to:

  • Provide and improve our NDIS support services
  • Respond to your enquiries and communicate with you
  • Comply with NDIS reporting and regulatory requirements
  • Improve our website and service offerings

Disclosure of Information

We will not sell, rent, or trade your personal information to third parties. We may disclose your information to third parties only when required by law, with your consent, or to service providers who assist us in delivering our services (such as email service providers), who are bound by confidentiality obligations.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage of electronic records and restricted access to personal information.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or wish to make a complaint about privacy, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.